Aaron's Sales and Leasing Complaint - Very Upset Customer
NORTH AUGUSTA, SOUTH CAROLINA -- I just purchased a Big Screen TV from your North Augusta office let me explain alittle about what happenend first off when we got to the store we picked out the TV we wanted I just paid off a washer and dryer that I got from yall about a week or so ago I got the preferred customer 50% off coupon when we started the paper work on the TV the man that was doing it started getting rude when we had the washer and dryer yes the payments were somewhat late but I called to let them know lastnight Dennis who was doing the paper work said can you tell me alittle about your payment history why you were late all the time and when I explained it to him he kept on well why were you late on this date and this date and so on it made me very upset in July my father passed away and my husband was out of work for about a week and that got us behind on our bills but we always paid the bill no matter if it was late it was paid and since it WAS paid out I don't think he had the right to hound us about the payment history the way he did I wanted to leave the store and go to Rent Way or someother place but my husband said since we already had everything started we wasn't going anywhere else I feel the guy was wrong and very rude finally my husband said look are you going to sell us the TV or not and he finally finished the paperwork. After this when the TV is paid out I don't think I will be coming back to AAron's for anything else I have always had good dealings with Aaron's except for lastnight so I think something needs to be said about the way he handled us again his name was Dennis and he works in the North Augusta office. Please see that something is said or this goes to the right person so something will be done about the guys rudeness. A very upset customer Chastity.