Do Not Use Travelocity-No Good
Partial Trip Cancellation - Complaint
In August 2012, we booked a flight and hotel to Atlantis re a special they were running for mid-December. Their website, only after booking, at Travelocity Confirmation - "General Policies" states "We know that sometimes you have to change your plans, which is why we do not charge any cancel or change fees." Also, after booking at:
travel.travelocity.com/mystuff Page 3 states "if you make a change to the hotel portion of your trip prior to Mon, Dec 3, 2012, you will be charged a fee of $0.00." Our adult son broke up with his girlfriend and we canceled one person on Dec. 2. They will not reimburse for one less person on the trip. This was a trip of a lifetime for us and I'm out $800. They're all smoke and mirrors. Again, do not use these blankety blanks. We didn't ask for the airfare back (about $350) but the plane was full. I believe they pocketed that for themselves.