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DirectTV - DirecTV Bad Company

Satellite TV - Complaint
Review by Piac on 2013-01-29
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
STOUGHTON, WISCONSIN -- DIRECTV is the un-trustable company. Starting to insist its customers for their Social Security number so it will sell to the Searching Companies for extra money and it knows its customer’s age. DIRECTV made a breach on its provision agreement shortly after became its customer, frauds and overcharge on its customers. Probably I am an 82 years old man with stupid name, then it assumes I am an old man with an Alzheimer. I chose the CHOICE Package basic with down grade HD 720X1280 resolution, receiver without DVR. I suppose to pay for hardware approx. $25.00 at the first time of installation and monthly payment approx. $30.00 for one year and pay in full for the second year of 2 year agreement. My satellite dish was installed on 07/24/2012. I pay my bill using my credit card; DIRECTV charged me as the following:-

07/18/2012 $24.99 DIRECT SAT TV. LLC 910-6933000 NC First time installment basic.
07/26/2012 $67.19 DTV*DIRECTV SERVICE 800-347-3288 CA Payment over charge.
08/26/2012 $31.49 DTV*DIRECTV SERVICE 800-347-3288 CA Monthly payment.
09/26/2012 $31.49 DTV*DIRECTY SERVICE 800-347-3288 CA Monthly payment.
10/26/2012 $78.74 DTV*DIRECTV SERVICE 800-347-3288 CA Monthly fraud charge.
11/26/2012 $78.74 DTV*DIRECTV SERVICE 800-347-3288 CA Monthly fraud charge.
12/26/2012 $78.74 DTV*DIRECTV SERVICE 800-347-3288 CA Monthly fraud charge.
01/27/2013 $78.74 DTV*DIRECTV SERVICE Monthly fraud charge.

Fraud charges have been started 3 month after its service, I have been cheated $224.70 in the first 6 month of service!

Beware! If you are an elderly using DIRECTV!! Watch out on your bills. I recommend to everyone to stay away from DIRECTV. Switch to some other company.

Mity Wongkit Stoughton WI
Comments:
Posted by Alain on 2013-01-29:
You can, if the notion strikes you, officially make a complaint to http://www.fcc.gov/complaints and http://www.ftccomplaintassistant.gov They are pretty familiar with Direct TV.

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Overall Rating:StarEmpty starEmpty starEmpty star