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Lumber liquidators - Scratched dented hardwood floors

Complaint
Review by Cat769cc on 2013-01-30
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
BRAINTREE MASSACHUSETTS, MASSACHUSETTS -- I bought 16,000 dollars of hardwood flooring from Lumber Liquidators what a joke within a month scratches and dents all over my hardwood floors from 1965 were in better shape after 47 yrs. I should have just thrown the money out the window. I bought the high end flooring how are they still around don't even bother with them unless you like throwing hard earned money away what a joke of a business
Comments:
Posted by face it on 2013-01-31:
I am sorry you had these problems. I am curious tho, what species of wood did you purchase? Where you told anything from the store in regards to the hardness or durability of the wood you purchased?
As a seasoned hardwood installer I am curious about the type of wood and what you where told at the store, this information will also help anyone reading this review that may possible be thinking of buying materials from Lumber Liquidators.
although not a guaranteed remedy to your issue, I would suggest to contact the Federal Trade Commission and inform them of your issue.
thanks for your review I hope that any potential Liquidators customers are able to see reviews like this before they waste their hard earned money and get stuck in a " now what do I do" situation.
Posted by Patti on 2013-05-20:
Thank you! I was seriously considering buying from Lumber Liquidators - even in the measurement stage - but not now. Not going back to LL.

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