Dillards - Terrible Customer Service
Bathrobe - Complaint
GAINESVILLE, FLORIDA -- Dillard's treats customers poorly. I left the store very upset. Tried to exchange a bathrobe outside of return policy date. Item too itchy for me. Instead of satisfying my request they allowed me to walk away upset. I am a Dillard's card holder and long time Dillard's customer. But no more. No respect for dissatisfied customers only their own pocket. This is a bad sign and could indicate the company could be having serious financial problems. This type of customer service causes it.
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