Dell Printer Nightmare
Dell 924 All-In-One - Complaint
I have a large and frustrating complaint about Dell. I am a nursing student and am required to print at least 100 pages or more per month. The expense of nursing school is bad enough buy when my ink doesn't even last a month and at that the cartridges cost $80 and now I have tried to get my cartridge refilled only to be told by the company that was going to refill my ink that Dell has now installed a chip in the cartridge that won't allow them to be refilled so now if I want to use my printer it is going to cost me $80 dollars a month when my friends Epson printer has allowed her to print for 2 semesters and is still going strong on printer cartridges that have been in the printer for a year and she is printing the same amount of pages that I am. My new print cartridge which had only printed maybe 50 pages if that, decided to quit and tell me that I wasn't using the correct print cartridge. How odd is that that it was just printing fine and now it decides that the cartridge is wrong. I attempted several times to contact customer service to no avail.
I tested the cartridge as they suggested to make sure there was ink in the cartridge, it better still have ink only 50 pages had been printed. Yes, the cartridge still had ink. How many ways can one take out their aggressions on a printer? I can think of a few but I feel that my husband and kids will think that I have lost my mind. I would love to tie the printer to the back of my car and drive until there is nothing left I hate you Dell printer I will never buy a Dell product again.
I just bought a new Lenovo computer and I love it Dell printer prepare to be replaced and just know I am now going to search where to connect a rope to connect you to my bumper.