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Dell Printer Nightmare
Dell 924 All-In-One - Complaint
Review by hogan0211 on 2013-02-02
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I have a large and frustrating complaint about Dell. I am a nursing student and am required to print at least 100 pages or more per month. The expense of nursing school is bad enough buy when my ink doesn't even last a month and at that the cartridges cost $80 and now I have tried to get my cartridge refilled only to be told by the company that was going to refill my ink that Dell has now installed a chip in the cartridge that won't allow them to be refilled so now if I want to use my printer it is going to cost me $80 dollars a month when my friends Epson printer has allowed her to print for 2 semesters and is still going strong on printer cartridges that have been in the printer for a year and she is printing the same amount of pages that I am. My new print cartridge which had only printed maybe 50 pages if that, decided to quit and tell me that I wasn't using the correct print cartridge. How odd is that that it was just printing fine and now it decides that the cartridge is wrong. I attempted several times to contact customer service to no avail.
I tested the cartridge as they suggested to make sure there was ink in the cartridge, it better still have ink only 50 pages had been printed. Yes, the cartridge still had ink. How many ways can one take out their aggressions on a printer? I can think of a few but I feel that my husband and kids will think that I have lost my mind. I would love to tie the printer to the back of my car and drive until there is nothing left I hate you Dell printer I will never buy a Dell product again.
I just bought a new Lenovo computer and I love it Dell printer prepare to be replaced and just know I am now going to search where to connect a rope to connect you to my bumper.
I tested the cartridge as they suggested to make sure there was ink in the cartridge, it better still have ink only 50 pages had been printed. Yes, the cartridge still had ink. How many ways can one take out their aggressions on a printer? I can think of a few but I feel that my husband and kids will think that I have lost my mind. I would love to tie the printer to the back of my car and drive until there is nothing left I hate you Dell printer I will never buy a Dell product again.
I just bought a new Lenovo computer and I love it Dell printer prepare to be replaced and just know I am now going to search where to connect a rope to connect you to my bumper.
Comments:
Posted by clutzycook on 2013-02-03:
That's one important thing to consider when buying a printer. How much does the ink cost.
Posted by trmn8r on 2013-02-03:
Is the cartridge that is causing trouble a genuine Dell cartidge? If not, that could be the problem.
You are in a tough situation. I have had two all in one printers in the past 3 years, and didn't like either one. Printer manufacturers make their money from ink sales these days, not the printer itself. I've had a Lexmark and a Brother. The only good thing about the Brother is the generic ink cartridges are cheap and work great. I checked that out prior to deciding on it.
You are in a tough situation. I have had two all in one printers in the past 3 years, and didn't like either one. Printer manufacturers make their money from ink sales these days, not the printer itself. I've had a Lexmark and a Brother. The only good thing about the Brother is the generic ink cartridges are cheap and work great. I checked that out prior to deciding on it.
Posted by Karnamay on 2013-02-03:
Offer your friend a few dollars to do the copying.
Posted by ok4now on 2013-02-03:
Stop wasting your money on Dell ink and buy the Epson.
Posted by madconsumer on 2013-02-03:
i made the purchase of a laser all in one a couple years back. toner never dries out, and very reliable. toner cartridges are top dollar, but i yet to have used one of the cartridges up.
Posted by Dakota1015 on 2013-02-03:
In your situation, the best idea would be to skip the inkjet printers and get a laser printer. You can find a good HP black & white laser for just over $100 if you shop around. A slightly larger initial investment, but you will get superior print quality and your yield per cartridge will be in the thousands of pages, not a few hundred like with inkjet. Save the inkjet for when you need to print color only.
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