Babies R Us - Gift Cards, Promo Codes, Online Purchases
Baby Crib Bedding - Complaint
ONLINE, CALIFORNIA -- I was on the phone today for about an hour with a customer service representative for Babies R Us.
I was trying to place an order for crib bedding that is only available online. However, it was not allowing me to use my 10% coupon sooooo I called to place the order online. THEN, after I went through the motions of giving the representative all my card info and promo codes, she couldn't process it because there is no expiration date listed on the Babies R Us card. ARGH! Oh, and because my gift card was run, that money can take up to two days to be credited back. Also, I read that if I have the item shipped to the store for an in-store pick-up, I cannot use my gift card. Although the representative was incredibly kind and patient, I was extremely frustrated. I was given the option of placing the charges in another card but that would've defeated the purpose of what I was trying to do - charge it on the Babies R Us card. Incredibly disappointed that I will not be able to purchase my daughter's crib bedding on time for her arrival. :(
I am due to give birth in a few weeks.