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Pep Boys - Oil charged
expensive repair - Complaint
Review by andurocruz on 2013-02-04
Rating: 
FRUITVILLE PIKE LANCASTER -- I came in for oil change for maintenance. I hardly use my car because we have another car. After a month my oil gauge light came on indicating oil low. It was new year and Pep Boys were closed. I added a pint of oil to top it and drove to Philly. All the while now it says oil high. Next day took the car for oil check. Was told must be computer glitch for the light to come on but there was overfilled oil so they drained and filled oil again. Coming home car was smoking bad, turned around back to Pep Boys and complaint about the smoke coming out of the exhaust and smell of oil burning. They drained and fill it up again with oil. I was told it is ok now to drive. There was some spills of oil when I overfilled it and the car should only get better. This time cruise control driving home I heard funny sounds. I said something is not right.
Decided to take the car back the next day. Driving back the sound got worse big clunk sound and the car stopped. I was in Rt 283. Started the car and slowly got the next exit and called Pep boys. They told me if the car is running to drive there. This time I called Mercedes and they towed the car to the shop. I was told the wrong fluid was drained and new oil added to the old engine oil.
To make the story short $5000.00 damage to replace the deffender that blow up and other issues that cause it.
Decided to take the car back the next day. Driving back the sound got worse big clunk sound and the car stopped. I was in Rt 283. Started the car and slowly got the next exit and called Pep boys. They told me if the car is running to drive there. This time I called Mercedes and they towed the car to the shop. I was told the wrong fluid was drained and new oil added to the old engine oil.
To make the story short $5000.00 damage to replace the deffender that blow up and other issues that cause it.
Comments:
Posted by Obsfucation on 2013-02-04:
Time for a lawyer!
Posted by clutzycook on 2013-02-04:
If I were spending a lot of money on a car like a Mercedes, I wouldn't be taking it to a place like Pep Boys. But, I would do what Obsfucation suggests and consult a lawyer.
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