Charter Communications - Less Service for More Money. Stop Cable Blackmail!!!
Internet - Complaint
KNOXVILLE, TENNESSEE -- After a few months of consecutive increases in cable service rates we decided to cancel cable TV (we no longer could afford it). Yet we kept the internet that was $49.99 a month. As soon as we cancelled cable TV they raised the price of internet to $54.99 and the internet speed was reduced drastically. These guys think they are so smart. Too bad they didn't go under in 2009!!
Advertised speeds up to 30Mbps. I tested the connection speed today and got 5.91 Mbps. What a bunch of crooks!!! I guess if they advertise up to 30 Mbps it's okay to provide much slower service. Shame on Charter Communications!!