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Burlington Coat Factory - Avoid!!! They Do Not Believe in Customer Service Whatsoever!
Purchase - Complaint
Review by toofunnyhaha on 2013-02-05
Rating: 
KIRKWOOD, MISSOURI -- Wanted to make a somewhat large PURCHASE from them. Kirkwood store manager was rude and unwilling to help. They act like they don't want to make any sales? Why are they in business then? I'm very confused by their attitude.
I went to another one of their stores and explained the situation to another manager. Within a few minutes, she was on it and made the sale. It was simple. Not hard. I let the main office know the situation . . . that the Kirkwood store did a horrible job, but the other store did a great job. Even the main office never responded to my e-mails. This company does not believe in Customer Service, and evidently does not believe in rewarding their good employees. Avoid at all costs.
**Give your time and money to a company that cares about their customers!!!
I went to another one of their stores and explained the situation to another manager. Within a few minutes, she was on it and made the sale. It was simple. Not hard. I let the main office know the situation . . . that the Kirkwood store did a horrible job, but the other store did a great job. Even the main office never responded to my e-mails. This company does not believe in Customer Service, and evidently does not believe in rewarding their good employees. Avoid at all costs.
**Give your time and money to a company that cares about their customers!!!
Comments:
Posted by Susan on 2013-02-05:
What was the reason given by the first location for denying your purchase?
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