Sunbeam Complaint - Faulty Product - Mr. Coffee Model ESX33
WICHITA, KANSAS -- I purchased a Mr. Coffee Coffeemaker, Mdl ESX33 on August 3, 2005 to replace a Mr. Coffee coffeemaker Cat No. DCM 180AWH that I had for over 15 years.
The new product although it look nice was a piece of crap and I should have returned it within the week, but I did not. The problems I had with this coffeemaker were:
1. Would not turn off automatically in two hours as stated in the users manual,
2. It was almost impossible to pour liquid from the "drip-free" decanter without having the liquid run down the side of the decanter;
3. The "brew basket" would not stay shut and opened some when the machine started up. Today the "brew basket" opened enough to cause the hot liquid and coffee grounds to spill all over the counter top.
Mr. Coffee use to be a good product, and I have used this product for over 30 years with two different Mr. Coffee brewers, both the same model that operated without any problems. The last one which started to leak after 16 years was replaced with the ESX33 model. That was a mistake.
I will not use this new model any more and it will be designated to the trash after 6 months of use. I will not purchase a Sunbeam Product again to show my total dissatisfaction with the crap that Sunbeam is making.
My recommendation for anyone considering purchasing the Sunbeam Product "Mr Coffee" coffeemaker is NOT TO DO SO.