Do not apply for Capital One Credit Card
HOUSTON, TEXAS -- Think multiple times before you apply for Capital One credit card. I reached US a month ago and I applied for a Capital one credit card. Just because, this is my second time and got a good credit history, my card approved immediately and I gotta email that within next 7 business days I should receive the card. But I received the card only after 15 business days and I called customer service and activated the card. Once my card activated, then I started using the card the whole day. starting from next day the card is disabled and they are checking my identity. I understand that they are doing to protect the identity, but why they can't do all the checks at the time of applying to a credit card??
why can't they verify the credit history and check with bank accounts instead of asking customers to go to bank on weekdays?
Bank policy is out dated and not at all friendly. They use the mail communication for to verify documents and that causes a lot more delay. if they can use email to notify me my card approval, activation etc, why can't they use same email for asking me documents?
totally, I am frustrated with the Capital One credit card and I am doing all the documents upload just to close the account. Even they are not allowing you to close the account. I have already asked my friends and relatives not to apply for Capital One credit card.
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