Verizon - Battery Scam
LIHUE, HAWAII -- I have heard the "they don't make batteries for that phone anymore" line one too many times from Verizon. This time when my cell phone battery got weak, I went to the Verizon store and heard it again. So, after I got the newer version of the same phone I had, I took the battery out of it and compared it to the battery in my old phone...The battery they said is no longer made. It was the exact same battery with the same number.
I asked why they didn't know that. They said they checked and that - in their system - the batteries for the two phones have different "stock" numbers and that is why they thought the battery was no longer made. We switched the batteries back and forth between the two phones and there exact matches and worked just fine.
So, if verizon tells you the battery for your phone is no longer stocked, ask to see a battery for the newer version of your phone. It just may be the one they say they don't stock.