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Walmart - Bad Oil Change!

Complaint
Review by rainman1999 on 2013-02-06
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
POCOMOKE CITY, MARYLAND -- About 2 months ago, I took my 2010 HHR to Walmart in pocomoke city Maryland for a oil change and tire rotation. I have used Walmart for oil changes for years and never had a problem. I noticed that my front wheels were vibrating more so than normal, so I was in process of taking to local mechanic to get it squared away, looked under my hood and discovered that apparently their mechanics didn't put the o-ring back on the oil filter causing a large oil leak. Luckily, I caught it in time and I will never ever take my car to Walmart for anything again! Don't trust your car to Walmart, they don't know what they are doing.
Comments:
Posted by JAKFK on 2013-02-06:
Rainman1999> If you've taken your car there for years without any problem, why would you let one bad incident ruin all the other times you've left a happy customer? Give em' a shot at rectifying the situation. Nobody is perfect. If they don't remedy the problem, then I'd give them the old heave-ho! Best of luck!
Posted by clutzycook on 2013-02-06:
If you've taken your car there for years without any problem...you got lucky.
Posted by trmn8r on 2013-02-06:
Though I underdatnd the spirit of the first reply, I beg to differ. You've been lucky that your car wasn't messed up a lot sooner. WalMart does not employ mechanics I would ever work on my car. It isn't worth going cut rate on "routine" work like this, especially since these days cars can go a lot farther between oil changes. Put in synthetic and you can go even longer.
Posted by Bill on 2013-02-06:
I wouldn't trust Walmart to oil the door hinges let alone change the oil.
Posted by JAKFK on 2013-02-11:
trmn8r> The issue isn't whether or not you trust Walmart to work on your vehicle, or the overall disdain you carry for the company. The OP has trusted them in the past, and that is all that matters. The fact is that the OP has only had a single bad experience over the span of several years. I think they should be given another chance. Not for your sake, or mine (I don't care for Walmart either), but for the sake of the OP who has otherwise had exemplary service there.

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