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Ebay - Good sellers - Bad buyers

Complaint
Review by oneloveinuyasha on 2013-02-06
Rating: StarStarEmpty StarEmpty StarEmpty Star
There is no protection for sellers. Sellers are expected to give possitive feedback and you hear buyers online constantly saying well why not I payed quick why not give me quick possitive feedback quick. Little do they know what its like to be a seller. There have been so many buyers who receive their item and knowingly open a false " item not as described cases" and receive their money back in only minutes. They do not have to prove it was not as described. Lets say for example a buyer buys a ring and they flat out lie and say it wasn't gold like described it doesn't matter and they will be not only refunded their money in minutes but get to keep you item and show no proof that they will return it. ITS CALLED FREEBAY! To top it all off even though you lose your money and your item you are still charged your listing fee and final value fee and have already left positive feedback for a bad seller. For a seller the deal isn't done until the buyer receives AND is happy with the item and if not happy has good communication for a return and refund. There is nothing but liars and theives on eBay and eBay allows it to happen to the people who pay them. I'm not saying buyers should have no protection and their are bad sellers out their but my review is about good sellers and bad buyers. This has never happened to me but eBay buyers know the loop holes and more and more theives are joining eBay so I will no longer be a seller for ebays profit when I know if my time is up and I get a freEbay buyer they won't have my back. Thank you
Comments:
Posted by trmn8r on 2013-02-06:
"There is nothing but liars and theives on eBay..." As a user since 2000, I do not agree with this statement at all.

In the early days, buyers were at the mercy of fraudulent sellers, and the trick was to read all the feedback you could, and read between the lines, and ask questions of sellers, and then make more best guess based on all this information. And still you could get burned - I bought an expensive heavy vintage piece that was advertised "like new, you will not be disappointed" from a seller with 150+ feedbacks and a 100% rating. The item had a good sized nick in it, that had been filed in an attempt to hide it. He told me via email to go ahead and give him a negative feedback, he didn't care and he would not give me a modest refund.

Ebay has tried to make it safer for buyers, and several changes they have made are consistent with that goal. I agree that the pendulum appears to have swung a bit too far, but the inherent problem with Ebay or any other online transaction is that the item/seller and buyer are physically separated. Another problem with Ebay is it is very popular, so it attracts all kinds of people looking to do something fraudulently.

I just bought something a few days ago, and the shipping method said "USPS Priority", and I specified my PO Box as the address to use. I get an email two days later saying "UPS wouldn't send to a PO Box, so I used USPS." See, that is one small example of the problem in not dealing in person - you are dealing with unknown entities, to a large extent.
Posted by DebtorBasher on 2013-02-06:
I would advise you to drop Ebay and sell on Webstore.com. Their format is basically the same as Ebay, so it isn't something you have to 'learn' your way around...BUT, they are much more seller friendly and they don't charge any fees for selling because they get paid by advertisers.
Posted by DebtorBasher on 2013-02-06:
8er,8er, my 8er...couldn't that 100% rating be the result of them not allowing negative feedback to be given? I admit I haven't used Ebay for quite awhile now, but I believe I've read somewhere on here, that Ebay only allowed positive feedback...???
Posted by samanthasmom on 2013-02-07:
Ebay does allow negative feedback. But only buyers can leave it. Sellers can only leave positive feedback. The only safeguards sellers can take against bad buyers, since they can't use their feedback to make a proper judgement, are to block anyone who bids & doesn't pay or who files a frivolous claim, and by adjusting their preferences to block buyers with 2 or more non-paying bidder strikes and buyers without a paypal account.

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