Kaiser/Apria - MFAP
STOCKTON, CALIFORNIA -- Well, for all those below the poverty line, who are covered by Kaiser and have qualified for MFAP you may not be eligible for durable medical equipement. even if you were ok'd! Why? Apria, the supplier said they don't get paid by the program.
That's what I was told. But, it's a lie, they do, they get paid, but they [Apria] want to be selective. Who gets what and who doesn't depends on who you are and where you live. Is Febuary and for the last five months my paperwork has been lost, misplaced, filed under T. So I called Kaiser for help, they said in essence " Apria is our friend, you go to hell and wait...ok honey?"
Bad customer service, nepotism, whatever.
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