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Sears - Buy four tires of one kind and get another.

Complaint
Review by frankchacon07 on 2013-02-07
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
CUTLER BAY, FLORIDA -- Went to Sears tire store and agreed on a tire style. When the car was ready and I looked, they put on another tire style. Salesman said, I'm sorry. Long story what I went throu. Five hours later, with no other customers waiting finally left with a cheaper tire because they didn't have the ones I originally wanted.

Buyer beware of Sears pushing something on you just to get your money.
Comments:
Posted by ok4now on 2013-02-07:
If they did not install the tire you wanted why did you accept the cheaper tire? This sounds like bait and switch, you should have walked.
Posted by Whiteduck on 2013-02-07:
So you paid for something you didn't order? I think I'd have tried to get the cheaper ones for a HUGE discount (and I'm talking almost FREE) if they weren't planning on replacing them with the right ones or my original ones RIGHT THIS DAMN MINUTE.
Posted by SearsCare on 2013-02-08:
frankchacon07
Please accept our sincerest apologies for level of customer service you have received from one of our Auto Centers. Per our records, we have received your contact information and it has been forwarded over to our Sears Care team for contact. Again, we do apologize for the inconvenience and look forward to speaking with you.
Thank you
Liz R.
Social Media Moderator
Sears Social Media Support

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Overall Rating:StarHalf starEmpty starEmpty star