Register.com - Fraudulent business practices

domain registration - Complaint

Review by laurad1022 on 2013-02-07

Rating:

This company practices deceptive, if not fraudulent, business tactics. They sign you up for auto renew without your knowledge, then they hike up the prices or add services that you don't need. They put you on hold forever, to discourage you from resolving complaints or making changes. They constantly try to up-sell you on unnecessary products. I was lied to on the phone regarding the expiration of my domain. I was told it was expiring the next day, when it had a year left. They charged me twice for successive renewals, told me they would credit one back, and didn't. Now I have to file a complaint with my credit card company. This company is a nightmare. I am trying to file a complaint with ICANN. Register.com should have its license taken away by ICANN for defrauding consumers!