Dish Network - Unreliable, Worst Customer Servce,faulty Equipment

Posted by leet60 on 2013-02-08:

I have been somewhat lucky with dish, being in an area where there is good signal strength/sattelite view; and have had only positive experiences with their customer service.

Your review is not suprising as it does reflect a growing trend shown by complaints posted here and elsewhere. Dish network was recently rated by a survey as the absolute worst place to work in America. They are notorious for requiring manadatory overtime, low pay, demeaning employees and the list goes on. I expect in a work environment such as this the employees are not interested in providing good customer service.

Posted by paulkchoi on 2013-02-08:

I had dish for almost 2 years and I was impressed with their customer service, easy web access, free promos etc. I cancelled because I was only watching a few channels, yet paying for all of them. I was paying $85 a month, now $7.99. If I could get HBO as a standalone I would be set.

Posted by yannispiro on 2013-02-11:

my problem still not resolved, 2/10/12 had scheduled another appointment to replace receiver and no one came, called Dish, repeatedly bounced around and got different excuses, the last girl Jasmine I talked to said no one was coming out due to weather, and automatically rescheduled for the 2/12/13 between 8-12, we had no clue and when I said to her can Dish accomodate us with a closer time frame, she hung up on me. That's my experience with Dish.

Posted by BitterinSussex on 2013-02-25:

I"m going to package it all up in one comment. They are the Worst from Shoddy Installation, outages , No Email Address to complain if your phone is out, and the 2 year Contract isn't anything more than a Prison Sentence.