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Priceline - Scam artists

Ground Transportation - Complaint
Review by Jetsfan1228 on 2013-02-08
Rating: StarStarEmpty StarEmpty StarEmpty Star
The shuttle service I booked had to be cancelled due to other transportation services I would receive from family in the area. I was unaware that you cannot cancel the shuttle vouchers without refund or without cancellation fees.

I called the shuttle service, they had no reservation in my name for the trip and quoted me $23 cheaper than Priceline had I just booked through the shuttle service directly. Priceline charged me $40 to cancel my shuttle. I will never use them again....EVER! And I will not recommend them to anyone.
Comments:
Posted by cgs_31 on 2013-02-09:
A good reminder to always check with vendors (airline, hotels, rental cars, shuttle services) before you ever go to a 3rd party website. Out of all my trips I've only found a 3rd party to give me a better hotel rate than I could get by booking directly with the hotel. And, usually, the restrictions are very few if any when booking directly. When I book a car (normally Budget) I do not have to give a credit card until I get to the counter - if my plans change I call them but even if I didn't they cannot charge a card they don't have.

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