CVS.com BOGO Free pricing

Review by jpostlewaite on 2013-02-08
Rating: StarStarEmpty StarEmpty StarEmpty Star
CVS.com has a bizarre way of calculating BOGO Free items.

Example: put 2 of the same BOGO item in cart priced at $62.99 each -- cart shows $62.99 balance -- 1 item is free. Add 1 BOGO item priced at $2.99 into cart -- cart balance is now $125.98 -- the 2 $62.99 items are charged full price now and the $2.99 item is now free.

So at CVS.com, Buy-One-Get-One-Free means you'll get an item of equal value for free only if there isn't a cheaper item in your cart.

Reported problem to CVS.com -- CVS.com responded that this is correct.

This is online only -- CVS stores do BOGO right.
Comments:3 Replies - Latest reply on 2013-02-09
Posted by Anna Molly on 2013-02-09:
If they are all the same brand, then, yeah, it's bogo, as far as I understand, and there may be a limit. It's a pain to read to read the fine print.

I'd be happy that at least the brick and mortar stores are honoring this discount.

I work for one of their competitor's, and I can honestly say that the online ads don't reflect the instore ads, and we are often (most of the time)
Posted by leet60 on 2013-02-09:
The policy may be somewhat confusing but is not unique to CVS. I have worked in retail for many years and most BOGO offers specify the free item to be an item of "equal or lesser value" with a caveat that the lesser value item will be the one received at no cost.
Posted by jktshff1 on 2013-02-09:
Leet hit the nail on the head.

Your Name:
(displayed with your comment)
Your E-mail:

Your Experience/Advice:
Check spelling

By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.

Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.