T-Mobile Complaint - bad customer service
MERRITT ISLAND, MELBOURNE, FLORIDA -- I too would not use T Mobile again, as soon as my year contract is up I am switching. Anyone got any ideas on who to use? My "new phone" would not let me dial out after having it for three weeks, went to three different T Mobile places and no one would do anything. They said it was past the 14 day period when you can get another phone if you don't like the one you took. It is not that i didn't like the phone it didn't work. Finally after three days and 4 places, talking to six different people and having to drive 35 miles (one way) from my house they gave me a loaner phone and sent mine back. The employees could have cared less that my phone quit working after only three weeks, if i didn't have a year contract i would have ditched them then.