Pampered Chef - Misleading Sales Information
HOUSTON, TEXAS -- At a Christmas holiday event, I bought a couple of items from Pampered Chef. I received a receipt for $114.47. After receiving the merchandise, including a free item, I decided to return the items for a refund. I packaged everything in the original packaging and returned everything including the free item.
My credit card account was charged $116.64 and my refund was $98.29 even though the receipt clearly indicated that the shipping was only $5.25. After four back and forth emails, a final phone call reiterated the fact that (1) Pampered Chef would not refund any more money and (2) their representative had mislead me into thinking that (i) the shipping was $5.25 and (ii) miscalculated my receipt (although the math is correct).
This outfit is breaking the law and probably making a nifty profit by both overcharging and under-refunding.
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