AAA - Flat Tire
Changing the Tire - Complaint
PAWTUCKET, LOUISIANA -- I called Saturday at 7:00pm, reported a flat tire and needed assistance. They said somebody would be out by 10:00. When they got here, they said their service jack wasn't big enough and to call in the morning and request a tow truck to lift the back of the truck. So, I did and the girl assured me it would be taken care of. She told me the truck would be here by 10:00am which it was, but it wasn't a tow truck. It was the same truck as the night before and the driver told me they don't do work vans unless I remove all the weight. I asked him what I'm supposed to do with all my parts, put them in the snow? They were mostly light parts electronic boards etc. So, I called the girl back at AAA and told her to refund my money, this policy is a joke and this was the first time I ever needed them and they can't do anything. They didn't tell me this when I took the policy out.