Travelocity - Not Guaranteed a Ticket Even if You Get Confirmation
Flight Booking - Complaint
This is absolutely ludicrous. They never confirmed my seats with the airline so they basically can't give me what they confirmed they gave me four days ago for a flight. To make matters worse, they won't even rebook it for the same price! Now the flight prices have skyrocketed and I'm responsible for paying the difference! What kind of service is this?
The customer service representative was completely useless and took like 10 minutes to even understand what was going on. In total for waiting time for him, waiting time with him, waiting time for the supervisor, I waited 45 minutes for nothing. Now, I have to re-book, eat the cost and the time.
I will never book through Travelocity again. I recommend you don't as well.