Wendy's - New Hot and Jucey Cheesburger
Product - Complaint
TREXLERTOWN, PENNSYLVANIA -- I've had this new hot and juicy cheeseburger in 2 Wendy's in my area. The TV ad depicts caramelized onions on the sandwich. I complained through Wendy's regular info on the back of one of the checks. An individual from the store called me and her explanation was we don't serve caramelized onions because of the E-coli, we only serve raw onions. I've spent my whole life working in hospital food service. So I tried to explain to her that raw onions where more likely have e-coli than cooked ones. She was having none of it and sticking to her guns. So I thanked her and hung up.