Arizonahotels.com - Avoid Them at All Costs
Hotel Booking - Complaint
PAGE, ARIZONA -- I booked through this website and ended up paying about 25% higher than the normal rate for the hotel (Quality Inns). When I arrived at the hotel I found out that I had mistakenly reserved my room for the wrong weekend - a weekend later than my actual arrival date (my fault). Luckily there was room at the hotel so I was able to stay there, for about $20 less than what I had paid ArizonaHotels.com. When I cancelled my Arizona hotels booking, they charged me $25 as their fee.
This is probably disclosed somewhere in their fine print, but there is obviously NO advantage of using them when you pay more than the going rate AND have a cancellation fee. How do they stay in business???