The Dump - Poor Customer Relations
Blanket - Complaint
ATLANTA, GEORGIA -- I'm a business man who decided to kill some time before my next duty so I decided to stop by the dump in Atlanta. When I got there I looked around a bit and found myself in the clearance area were I noticed a pile of blankets all the same price but different colors. There was one blanket I noticed that matched my colors in my bedroom but this blanket was missing the price. A worker told me the price should be the same as the others but he went and spoke to a lady over the department who was on break in the break area eating and just off the top of her head without seeing it she tells him to tell me $40 more than the other blanks. I asked to speak to her cause this made no since to me and she comes out with an attitude and says "its because its bigger" I say "no" its the same, so I walk back to clearance and measure it next to the others and guess what it was the same size. Moments later she comes racing up behind me and I showed her that that was not accurate and she says its because its a better color. I said im going to find the store manager this makes no since. So I find the store manager and right away he acts defensive and I tell him about the situation and he acts real rude, short, and condescending and then tells me that its because of the date so I look at the dates and the one I wanted said 2009 and the other at a lower price said 2011 so I point that out. He says, well we don't go by that date, I say, there is no other date so again where is this mystery price coming from. He storms off and says I'll just look it up in the computer and I said that would have made more since to do that before you'll made up a price. As he was looking up the real price, another associate comes up to me an ask if I had got my previous needs met, and as i'm talking to her, the store manger jumps in and threatens to kick me out if I didn't shut up and I told him she asked and its our private conversation and he wasn't in it. The store manager then gets on his cell phone and calls security and upon his arrival they converse in the corner and the security waits to the side. Then the store manager walks up to me with some papers and im thinking at that time he's going to tell me the price so I can buy it and leave, instead he walks up to me and starts off with 'first of all blaw blaw blaw and this and that',trying to pick and argument to escalate the situation. I then tell him I don't need the back lash all I need is the price cause I know what you are trying to do, he says , "well you can just get the hell out of my store" and then told the security to escort me out. I've since called customer service twice and after almost 3 weeks I still haven't got the call back I was promised.