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Ebay Is Clueless, Greedy, Egomaniacal, Selfish and Rotten Company!
Buying and Selling! - Complaint
Review by witnwisdom on 2013-02-13
Rating: 
SAN JOSE, CALIFORNIA -- This lousy online auction company puts into effect any rules that make them as much money as possible period! Sellers are burdened to death with endless fees and are not able to leave feedback any longer. Neutral or negative feedback scares off buyers and eBay does not want that. Ebay can opt to wipe out negative feedback, on a whim, if they feel it messes with the cash flow into the company.
It is a private company and I was told, by a representative, that for eBay it is about the numbers and someone has been determined to be a detriment to these numbers, the account can be suspended anytime eBay sees fit.... The rules constantly change.... Buyer protection?! What a joke! Sometimes sellers are really untruthful about their products and if you open too many cases because of this, you get in trouble.... It is what it is and if the sellers suck, which many do, the buyer has to deal with it.... I wish a really good auction site would avail itself. I wish eBay would fold, they deserve to!
It is a private company and I was told, by a representative, that for eBay it is about the numbers and someone has been determined to be a detriment to these numbers, the account can be suspended anytime eBay sees fit.... The rules constantly change.... Buyer protection?! What a joke! Sometimes sellers are really untruthful about their products and if you open too many cases because of this, you get in trouble.... It is what it is and if the sellers suck, which many do, the buyer has to deal with it.... I wish a really good auction site would avail itself. I wish eBay would fold, they deserve to!
Comments:
Posted by Old Timer on 2013-02-13:
eBay is a public company, ticker EBAY. It's stock has been going up since July. All those fees must paying off for eBay and their partner in crime PayPal. I have not been on eBay for years, doubt if I will ever return or use PayPal again.
Good review, thanks.
Good review, thanks.
Posted by trmn8r on 2013-02-13:
The main problem has nothing to do with Ebay, but with the fact that the model has buyers and sellers physically separated. If you want to engage in that kind of transaction, there are unique risks that are far different than buying something from a brick and mortar retailer.
Ebay has tried over the years to make things safer for trading partners, but it is perfect by no means. IMO, as they have applied more and more band-aids intended to reduce risk, they have made an unwieldy mess that still (as it must) suffers from its inherent weakness (see paragraph 1).
As for the feedback system, that changed a while back. It makes sense, in my opinion, to not allow sellers to give buyers negative feedbacks. The buyer's obligation is to pay - this is handled by the non-paying bidder system. The main other reason to give negative feedback to a buyer is to get into some kind of war of words.
Your complaint about the fees Ebay charges I somewhat agree with. It depends what the item is. If is a collectible or vintage item, compare to what an auction house would charge - the auction house would be more. If it is currently sold new merchandise, that I agree that lower seller fees are in order (do they give a discount for that kind of seller?)
Ebay has tried over the years to make things safer for trading partners, but it is perfect by no means. IMO, as they have applied more and more band-aids intended to reduce risk, they have made an unwieldy mess that still (as it must) suffers from its inherent weakness (see paragraph 1).
As for the feedback system, that changed a while back. It makes sense, in my opinion, to not allow sellers to give buyers negative feedbacks. The buyer's obligation is to pay - this is handled by the non-paying bidder system. The main other reason to give negative feedback to a buyer is to get into some kind of war of words.
Your complaint about the fees Ebay charges I somewhat agree with. It depends what the item is. If is a collectible or vintage item, compare to what an auction house would charge - the auction house would be more. If it is currently sold new merchandise, that I agree that lower seller fees are in order (do they give a discount for that kind of seller?)
Posted by Obsfucation on 2013-02-13:
"Ebay Is Clueless, Greedy, Egomaniacal, Selfish and Rotten Company!"
And you are just finding this out now?
And you are just finding this out now?
Posted by landcope on 2013-03-06:
This is the truest review I have ever read. Especially about the buyer protection part. It is true that if you complain "Too much", YOU, not the seller that falsely advertised a bunch of junk, gets in trouble. How is that buyer protection? And there are no regulations stating (or fairly warning of) this fact but is has happened to me also. Then, they wipe the negative or neutral feedback the junk- seller deserved and try to call it in the interest of keeping Ebay "honest" and "Fair". Yeah, right.
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