Dollar Tree - Out-of-Stocks and the Laziest Retail Manager I Have Ever Come in Contact With!
TALLMADGE, OHIO -- Continuous out-of stock of very good selling items! Went there on a Tuesday to buy 5 items and ALL 5 WERE OUT OF STOCK! Was told they would be on Friday's Truck. Went back the very next Tuesday and 4 out of those 5 very same items were out of stock again. Asked the store manager about this and her response was, once it's here on Friday, I have no control of how long they'll last.
My response was if you order 1 case of an item and run out, order 2. If you order 2 cases and run out, order 3, and so on and so on! I also sarcastically remarked the store should be open on Friday, Saturday, and Sunday, only because she was unwilling to bump up orders and on the other 4 days the store usually was out of stock on key items! She gave me such a rude, arrogant response, I walked out and never returned to that store. Wrote a letter to the District Manager and addressed it to another Akron location explaining my experiences at that store! Never got any response.
All I can say is no matter how much business that unit is doing (and I hear that store is busy), they could do much much more if run properly. The store conditions in that unit are terrible. Many empty spaces on the shelves, very poor shelf conditioning, and the store is dirty! Dollar Tree is sitting on a "BIGGER" Goldmine than they can ever imagine. All they need is a manager that cares and puts in a little effort. Seriously, all I ever see this manager doing is leaning up against a gondola doing nothing and/or BS-ing with people. She was very annoyed at me for questioning the way she was running the store. Very annoyed!