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Rooms to go - Warranty and Customer Service

Complaint
Review by Nekashe on 2013-02-13
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
NORTH CHARLESTON, SOUTH CAROLINA -- I added a 2 year warranty to my sectional. Didn't had it for 2 years yet. Buttons are coming off the pillows. I called them and a service tech came out. His customer service was the worst I ever experience. One of the buttons that were hanging he didn't even fix that one. No papers for me to sign with a bad attitude. Rooms to go called with a follow up. They told me it wasn't part of my warranty. I will never purchase anything from Rooms To Go again.
Comments:
Posted by trmn8r on 2013-02-14:
The problem with warranties for stuffed furniture and beds is that they rarely seem to cover the problem that you have. Thanks for letting us know.

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Rooms To Go:
Overall Rating:StarStarEmpty starEmpty star