Jennifer Leather - Poor quality, Don't stand by their guarantee
YONKERS, NEW YORK -- I purchased a leather coach and love seat from Jennifer Leather, and got the extended warranty. A few months later I started getting cracks on my coach, but not my sofa. I called the company to let them know that my coach started cracking. They sent someone to inspect it. I received a letter a few days later stating that cracks weren't covered. I only had this coach for 7 months!
I complained to customer service and sent me a 20% discount coupon which expired a month later. Great customer service. I am know out a little over two grands. I'll never buy a product from Jennifer Furniture again.