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NIKE Customer Support
NIKE AIR - Complaint
Review by wjs1 on 2013-02-14
Rating: 
A couple of years ago I purchased a pair of Nike Air shoes. After several months they went to squeaking when I walked. Embarrassing to say the least. They were regulated to $60.00 yard shoes. Eight months ago I purchased an identical pair of Nike Airs to replace another brand that I had been wearing. Thinking that the first pair of Nike Airs was just a fluke and that certainly another pair would not have an identical flaw! Wrong! After a couple of months they have gone to squeaking with every step. Will NIKE make good on their product? Apparently not! The second pair, purchased in the fall of 2012 has a 2010 date code on them. NIKE will not honor any type of full warranty in excess of two years. The shoes were already two years old when they were purchased. So, no customer service from NIKE. I will never buy another NIKE product; shoes, shirts, socks, whatever.
Comments:
Posted by MDSasquatch on 2013-02-14:
Nike shoes are good for 30 days, after that, you own them outright. I stopped buying their shoes years ago and now I make every effort to buy from LL Bean; their customer service is second-to-none!
Posted by Dryer Lint on 2013-02-15:
Did you buy these from an authorized retailer? Unsold old models are taken back and credit given to the retailer - works like that for most retail things.
Posted by Karnamay on 2013-02-15:
It's funny, I thought I was the only one who experienced this problem. My Nikes began squeaking within a few months. Unfortunately, I never thought to return them.
Posted by samanthasmom on 2013-02-15:
I've been wearing a pair of Nike Free's for just over a year now with absolutely no issues. I have always worn Nike's but I only buy a pair every few years. I was hesitant to spend $105 on my Nike Free's after seeing all the complaints about poor quality here lately but so far so good. I've worn them daily, worked out in them and ran in them. They are well made and extremely comfortable.
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