[X]
Write ReviewJump to 
1
Helpful
Votes
Votes
Feather River Doors / Home Depot - Poor Quality and Lack of Company Response
Custom Ordered Front doors - Complaint
Review by davehenricks on 2013-02-14
Rating: 
DOWNINGTOWN, PENNSYLVANIA -- We ordered a new Feather River front door from Home Depot. There have been several manufacturing and quality defects in the door and Home Depot and Feather River refuse to make the issues right or correct them. I would never buy another door from Feather River or Home Depot. There are lots of other good doors out there to put up with bad warranty and poor quality.
Comments:
Posted by trmn8r on 2013-02-15:
Can you be specific about the defects, and the failure of the warranty to cover some or all of them?
Posted by ok4now on 2013-02-15:
H.D. mostly sells builder quality doors. They're "good enough" for a cheap replacement but they don't last. Case in point. The previous owner of my home had Larsen storm doors installed by H.D. Pure junk. Cheap hardware, shifting door dragging on the frame, no structural integrity, junk locks, badly faded paint... the list goes on and on. I had them all removed and replaced costing $700 a door. This price may seem high but it's not. You get what you pay for. Very high quality that will probably out live me.
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
