Raymour and Flanigan - Nightmare Then Promises and Nightmare Again
Entertainment Center - Complaint
FREEHOLD AND CHERRY HILL, NEW JERSEY -- They advertise they now ship all over. We bought in NJ to be shipped to SC. After 2 months and their out of state agent cancelled 4 times we cancelled order. On a trip back to Jersey we went to Freehold store and was promised they would monitor and make sure we would get merchandise. After a month and half wait they did deliver. However, the handles and bracing did not come in so we can't use unit till we have bracing and handles to open drawers and cabinets.
Raymour has not shipped it yet It is now 14 days and we have been promised maybe in a couple of weeks. Get this I had to pay out of area delivery charge for a product I have sitting in my house that is unusable! So I ordered first unit in Nov second unit Dec and now it is Feb and still fighting there much needed out of marketsales people to get my full unit.
I do not recommend dealing with them unless you want to spend hours on phone, months for delivery, and god forbid something is wrong you are basically screwed!!!!