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Sears Installation
Appliance Installation
Review by sears installer on 2013-02-14
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I have done installations for Sears for over a year. I work for one of Sears contractors. What people must understand is Sears is all about the money, they don't care about anything else. Sears takes the money for the install and contracts the work to a contractor. Then the contractor contracts to an individual to do the work.
The reason you get technicians that don't appear to know what they are doing is they pay the person about a third of the money spent. They have to burn their gas and spend their time to do the work. Sometimes this is a challenge. I refuse to do anything half way, so sometimes I don't make 10.00 hr after expenses. After that you have to beg for your money.
Sears has taken the low road. They have a system of ignoring you that is second to none. This is customers and installers. I can't believe the Sears we used to know has sold out for the almighty buck.
The reason you get technicians that don't appear to know what they are doing is they pay the person about a third of the money spent. They have to burn their gas and spend their time to do the work. Sometimes this is a challenge. I refuse to do anything half way, so sometimes I don't make 10.00 hr after expenses. After that you have to beg for your money.
Sears has taken the low road. They have a system of ignoring you that is second to none. This is customers and installers. I can't believe the Sears we used to know has sold out for the almighty buck.
Comments:
Posted by Rsoratorio on 2013-02-22:
That's what I figured. Some of these greedy installers make money their money at the expense of the pressured, unaware customer. But taking advantage of customers like that is DESPICABLE!
Posted by imp3400 on 2013-03-19:
WE had an installer show up to install a new furnace and chimney liner and he didn't even have ladders. How did he expect to get on roof. Needless to say we had to go all winter without the furnace vented into chimney the right way and now we have moisture damage to new designer paneling that is next to chimney and mold in attic. And Sears is still ignoring me.
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