Charter Cable Company - Having to Show Photo ID Just to Pay Cable Bill.
Paying Cable Bill
RUSSELLVILLE, ALABAMA -- Yesterday, I went to pay my cable bill (at my local Charter Communications' office), in person, with CASH; and the person at the counter insisted I show him my photo ID!! Keep in mind, I made NO inquiries into my account, nor did I try to make any changes to my account. I only wanted to pay my bill and leave. When I asked why I had to do this, the clerk fed me some bull about identity theft and FCC rules. I was sooooo mad!!
I also found this to be very disturbing and made sure to call main headquarters and complain. I can understand if a person inquires about an account (the balance, etc), but, otherwise, the clerk at the counter needs to just take a person's money and give them a receipt. Who gives a crap who is actually paying the dang bill, as long as it's paid!!!! Their job is not to question WHO is PAYING!!
So...now my question is....What if I send a relative or a trusted friend to pay my bill, how will they be hassled? What about the elderly, who depend on others to go pay their bills, how will those people be treated? I don't think the people at the cable company desk should ask for ID, unless or UNTIL you actually ask for account information. Enough with this!!
If people can't wake the heck up and see that we are now in a Big Brother state, this should be some kind of hint. All I know is I want it to STOP!!