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Clear Wireless - Worst Service

Intenet - Complaint
Review by kaswny on 2013-02-15
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
I had clear wireless for over 1 yr. I always had slow or no service. When I signed up they said I would not have any problem with my service in my NJ area even though I said I lived in a basement apt. After several calls and no better service I cancelled. Since my service was so bad I figured they just zero balanced my account since my service never worked properly from day one. I did not receive any bills from them or emails other than to retry my service for a discounted rate of 20. After eight months I just received a bill from a collection agency for $95.00. When I asked Clear why I did not receive a final bill they explained they sent a calls to my phone which I explained I never received. When I asked if they could reduce the fees they told, me no since the bill was 90 days old. This is one of the shadiest companies I have ever dealt with. I will just pay this since I do not want it to affect my credit. I will make a formal compaint with the Better Business Bureau. Clear is very bad service and billing practices.
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Overall Rating:StarHalf starEmpty starEmpty star