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Comcast Corporation - Comcast Service Is Terrible but Lucky There Are Other Service Providers
Cable - Complaint
Review by charliejlin on 2013-02-15
Rating: 
I've had Comcast for years and when I initially signed up I was paying $99.99 for cable/internet/phone. I have my bill automatically drafted from my account and Comcast is suppose to send me my bill via email, but I never get the email for some reason.
I noticed that my bill has gone up over $150,.00 a month so I called to see what happened. They said I was under a special promotional price and that the price I had was no longer available and there was no specials for current customers. I've been with them for over 6 years and you would think they would cut me some deal, but no. I was super frustrated by Comcast and wanted to find a cable provider that was less expensive and I came across this article that really helped me find the best deal in my area.
Hope this helps others also http://coupondeals123.com/coupon/articles.php?article_id=article_20130212
I noticed that my bill has gone up over $150,.00 a month so I called to see what happened. They said I was under a special promotional price and that the price I had was no longer available and there was no specials for current customers. I've been with them for over 6 years and you would think they would cut me some deal, but no. I was super frustrated by Comcast and wanted to find a cable provider that was less expensive and I came across this article that really helped me find the best deal in my area.
Hope this helps others also http://coupondeals123.com/coupon/articles.php?article_id=article_20130212
Comments:
Posted by samanthasmom on 2013-02-15:
If you call and tell them that your bill went up and you can no longer afford their service & will be switching to a cheaper provider, they will give the current "new customer" promotion for whatever package we have. We have had triple play for 5 years and I believe we started at $120 a month on a promo rate and 5 years later, we are paying $212 a month! Anyway my husband calls once a year and tells them its too expensive and we're switching providers and they give us the current Triple Play promo which is around $160 a month in my area. I suggest you do the same. He's done this at least 3 times and it always works. Good luck! Comcast is ridiculously high for what you get, my husband needs to get our bill lowered ASAP!
Posted by ok4now on 2013-02-16:
Verizon plays this same game. I got a six month promotion on the premium channel package, saving me about $45 bucks a month. They do warn you in the monthly bill when it will expire. So every six months I have to call them and they extend the promotion. I've been with them for over three years now and my monthly bill has stayed about the same. As a previous Comcast customer the bill was constantly changing.
Posted by Charles on 2013-02-22:
I had the same problem. They advertised a triple play bundle for 99.00 dollars for 12 months and after only 6 months they billed me 144.00, saying that the promotion was only for 6 months!!! You cannot trust them. I cancelled all services with them. Be aware of their procedures.
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