Do not order from Mercantila or Zoostores
CALIFORNIA -- I have been waiting for a refund for a return I made to Mercantila for 3 months now. I have been told by 3 different customer service reps that I would receive a refund. I have proof of returning the product to their warehouse. Unfortunately, still no luck in getting a refund. Not acceptable. I have contacted the Better Business Bureau to resolve the issue as I can get no action from this company.