Walmart - Checking Out

All Items In Basket - Complaint

Review by sklonadier57 on 2013-02-18

Rating:

RUSTON, LOUISIANA -- Tonight I visited the Walmart Store (#0023) in Ruston, Louisiana as I have done for the 1,000th time. Upon check out, I explained to the cashier that my mother would be checking out behind me and she would be writing a check. She is 87 years old and lives in a nursing home and did not have her I.D. with her and my name was on her checks as well so could they just take my I.D. They said that was fine BUT when I went to check out with my purchases my driver's Lic. has my first name, middle initial, and last name on it. The cashier refused to accept my I.D. because the driver's Lic had my first name and my checks have my middle name on them. I showed two picture I.D.'s, (Dr. Lic. and Concealed Weapon Permit) and he refused to accept. (I suppose I stole some ladies purse who looks EXACTLY like me.) My master card had the same name on it as my checks.

I have NEVER been treated like that at a Walmart store before. I had to use one of my mothers checks and when I signed the electronic devise, I signed with my middle name and guess what??? He accepted a different signature but wouldn't take TWO not ONE but TWO picture I.D.'s. If Walmart offers a health plan, I would highly suggest that they send this employee to get a lobotomy as soon as possible...

If you're not going to use your brain, you might as well have it removed.

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Posted by BigAl on 2013-02-18:

I've got a better one than that. I took my friend to the local Walmart to buy a microwave oven because the one he had quit working. My friend was blinded in Viet Nam while serving with the Army Airborne. They refused to take his check because he did not have a drivers license. He did have a state issued ID. I requested a manager to intervene in hope to inject some common sense into the situation. Boy was I wrong. The manager agreed with the cashier that a drivers license was needed. To settle the problem my friend said "I'll just use my credit card so there will be no problem" Now at this point in time I had used my credit card numerous times at Walmart and never had to show any further ID but he was told that the credit card also needed a drivers license to be used. Keep in mind that they did this to a person who gave up his eyesight for our country. I could have used my credit card and ended the transaction but by this time my friend wanted nothing to do with being their customer so we left. Since this happened in the evening time I returned to Walmart the next day and asked to see the store manager. When I related to him what had happened he seemed truely remorseful for the incident and promised something like that will never happen again. He took part of the blame because they had recently posted at the registers that only instate drivers license could be used for ID in check cashing transactions and never forsaw a problem like this might occur. When questioned why the credit card was also refused he said at that point the manager on duty was just being a "dick" (his words) and he reassured me that it would be rectified. I certainly hope it has been.

Posted by ok4now on 2013-02-18:

The problem is Walmart not you. Why stress yourself out over these toads? Shop where your business is appreciated and you won't have to deal with this crap.

Posted by sabletaz on 2013-02-18:

Good advice ok4now....

Posted by yoke on 2013-02-18:

For some odd reason walmart thinks everyone has a drivers license and will not accept any other type of government issued ID.

Posted by jktshff1 on 2013-02-19:

And people wonder why I won't set foot in a walmut.