Dish Network - Not Honoring Their Promotion
Cable - Complaint
HOMOSASSA, FLORIDA -- I ordered Americas top 120 with Dish Network in January. It was promoed at 24.99 with 3 months free hbo cinemax showtime. they gave me smart pak instead. We didn't want smart pak Called right away like the next day after install. Told them the promotion was for Americas top 120 and that was what we signed up for. Now we get the bill it was doubled. So called back again they told me we upgraded to America's top 120 which we did not that was the original promotion. They said they would take care of it but alas they did not got another bill for double the amount this time they said it was because of them charging us for hbo showtime cinemax. We ordered the service the beginning of Jan its February and they are charging us for the 3 months free service wtf? So told them that the 3 months are not up yep in fact aren't up until April 1st. But they said they bill 1 month in advance so they were getting a jump on billing us for the channels. How can this be we aren't even 2 months into the service and they are billing us in advance for the extra month that we are suppose to have free. How can you Dish get away with this? I owned a business and I could never tell my customers oh by the way I will be billing you for future shipments and that 10 percent discount was just a lie my bad. Something needs to be done with these unscrupulous companies preying on people.