Federal Express - Rude, Inconsiderate, Careless Delivery Person

Package deliveries to school - Complaint
Review by vicki_long on 2013-02-20
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
CASPER, WYOMING -- Our ground delivery person is rude, inconsiderate and careless with the packages he brings. He interrupts whatever I am doing at the time when he arrives, makes rude comments about wanting to avoid the students ["...because he doesn't get along with them when he's carrying stuff..."] and just drops our incoming packages on the floor without any regard to whether or not they might be breakable. When I confronted him this morning after he dropped another box on the floor stating "...I hope there is nothing breakable in there..." his response was "...nah... breakable things are always heavy..." Seriously!?!?! This is the attitude FedEx tolerates in their employees? The box contained the glass replacement bulbs for our overhead Promethean projectors. FedEx needs to take a lot more responsibility in following up on their employees attitudes and behavior when they are out in the field.
Comments:2 Replies - Latest reply on 2013-02-20
Posted by Johanna on 2013-02-20:
Call Fed Ex and complain to them. Or call the hub the driver works out of and complain to his supervisor.
Posted by Old Timer on 2013-02-20:
FedEX does listen when customers speak up. Unlike UPS that never wants to hear complaints.

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