Hotel Rate .com - Watch Out For Non Refundable Fee!!

Posted by trmn8r on 2013-02-21:

Whenever you book a hotel/motel, regardless of directly or through a third party (I assume hotelrate charged this fee), it would be wise to check the cancellation policy. I do, just in case something comes up.

Many establishments charge a fee for cancellation in the last 24 hours, etc. It sounds like this third party may assess a fee, which I don't find surprising - they afforded a service, which you used. Just my .03, based on what you reported. The key thing is that it is stated in the terms and conditions, which it appears to be.

Posted by Obsfucation on 2013-02-21:

I agree with Trmn. They booked the reservation for you, and they handled the cancellation. Aren't they entitled to something for the services they provided? $21 dollars in this case, sounds like a deal to me.

Posted by Jeff on 2013-02-21:

Yeah 21 bucks to me is a steal! The majority of these 3rd party websites wont let you cancel PERIOD. usually, its tough luck, we got your money and not getting it back.

Posted by saj80 on 2013-02-22:

I still don't understand the use of third party booking sites. Rooms can be booked directly at Super8.com, and their cancellation policy is very reasonable. I would like to know how much of a "discount" this third party site was offering, because while I use them for comparison purposes, I have rarely found a rate that was substantially better than the rate offered on a direct site.