Verizon - MUST PAY FOR MISTAKE
I recently wrote a complaint about an unwanted pay-for-view charge I incurred due to mistakenly clicking on a PFV channel. There were 5 responses that were helpful. Namely, I should put a pin number on my account so this mistake will not happen. Thank you responders. You would think, however, Verizon customer service would have suggested this and told me how to do it. They did not. They instead implied I was trying to pull a fast one. Seems the general public has more savey.