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Kroger - Daytona 500 Savings Home Downloading Is Not. Convenient

Daytona 500 Savings. - Complaint
Review by dougdowdy2 on 2013-02-23
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
VA. BEACH, VIRGINIA -- Kroger Grocery Stores have changed their Daytona 500 coupon use to require that you go online and enter the coupons you wish to use prior to visiting the store. I went in to the Providence Road Store in Va Beach Va and told the manager I wanted to get the advertised discounts from my Sunday paper ad. She said I needed to return home(2 Miles), start my PC, go to the store website, select Daytona 500 ads, select each individual coupon I wanted to use on the Daytona 500 ads pages, enter my card number, Shut down my PC, return to the store(2 miles) and they would process these when I check out. I asked if there was anyway they could be entered at the store since I was there and ready to buy some of these products. Her answer " No there is not". Now that's service and an easy way to entice me to come regularly! I pass two other large chain stores to get there that are a mile closer to my home. Two weeks prior these coupons were automatically applied at the register at checkout. There ads now say "FAST TRACK TO SAVING". My "DAYTONA 500 FAST TRACK SAVINGS" was about to be the DAYTONA 508 NON -SAVINGS. Thanks Kroger for complicating my shopping experience and letting me know my how valuable my time and traveling expenses are to your CORPORATION. HAPPY YEAR IN PROFITS TO YOU.

My only hope for you is that you can cry " THE DAYTONA 500 MADE US DO IT". If your advertising execs came up with improved user non-friendly promotion you are in trouble. Good-bye Kroger There are closer stores than you.
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