Philips - Sonicare Toothbrushes Not What As Advertised. Poor Customer Service Support.
I owned the Sonicare EssenceToothbrush which was suppose to be one of the upper end lines of it's toothbrush products. It lasted less than a year and a half be fore it would not charge or turn on. I bought the Xtreme brand of Sonicare and it lasted less than two months before it stopped working. It would run for only a few seconds and turn off. When I called the company their attitude was quite non concerning and very unhelpful. The offered to replace the less expensive product but not the product that I paid the higher price for. The manager I spoke to presented a non-concerned attitude and basically told me to take their offer or not.
They would not replace the more expensive product. I will never buy another Socicare product again.