The Company Store - Subzero score would be more appropriate
mattress cover - Complaint
I just purchased a full size cotton mattress from TCS. As one should do before new putting bedding on a bed, I washed it first.
After drying the cover, I struggled to get it on...snd discovered a
large (rather obviious) yellow urine stain in the middle of the cover.
Also, the filling was bunching up after only one washing. There is a
long crease across the cover that will never go way (smooth out)...as the cover was sewn improperly. Even if the stains weren't so apparent, I could never sleep on a crease not bunched up filling material. I need a flat, smooth surface to sleep on, I can even feel a grain of salt if there's one on my bottom sheet. The crease will never go away. I've already pitched the plastic bag it came in.
Bottom line, I will not sleep in someone else's urine stained bedding. I cannot sleep on a crease that resulted from ineffective quality control and worker carelessness... not to mention that the filling is bunching up and I've never slept on the damn thing,. My old mattress cover has lasted nearly 10 years and is still in good shape but I wanted a new one that did not have some minor damage from my heels on one end.
And....I've had cancer three times in the last 11 months, had three major operations (one was on Oct 30th and another just this last Friday. I endured 33 radiation treatments last summer and have lost 135 lbs. I am malnutritioned and weak from the pain. I live with nausea, pain and hunger 24/7. The only thng I can eat is liquid nutritional drinks ia my gastric feeding tube. I still cannot taste anything but salt and chicken broth. My life pretty much sucks.
The Company Store's quality of merchandise is unbelievably bad.
Because of all the surgeries, radiation treatments and suffering.... I never even took the mattress cover out of the box until last week. I washed it but waited for my daughter to come over today and to put the new cover on my bed. Boy was I shocked. Urine stains!?
Also, I'm past the three month period where I can return the cover.