All American Towing Complaint - We broke it, but you gotta fix it!
AUBURN, CALIFORNIA -- After my Jeep & cab-over camper were towed my jeep was never the same.
When the tow truck driver arrived, I asked that he take care when towing my truck. I was concerned that he was hooking it up wrong.
He said he knew what he was doing so I told him I would see him that evening to settle up the bill and retreive my truck.
I arrived with paperwork and was shown out to the shop.
As I got into my truck, I grabbed the stirring wheel. It was so sloppy and loose, I was afraid to back out of the stall. When I asked 'Hey, what is wrong with my trucks stirring?'
The owners lil brother answered back..
'Nothing' it was like that when I picked it up!
I said' No it was not'
'Are you the owner'I then asked.
Nope, that would be my brother.
I said, 'May I get his number, call him, and discuss this problem?'
'Nope' he answered.
OK, may I use your phone?
He then directed me to the office. Opps, never leave the owners name and home phone number out in the open( I'm a retired secretary). I quickly wrote the number amd went back outside.
Lil brother became very upset with me and said it was my problem and that I could just leave now and don't come back!
Not only was I treated rudely,
-I had a broken stirring wheel
- No wipers (Thank God for RainX)
-No defroster (in the middle of freezing Seirra Nevada winter) Donner Party could see better than me!
- No Dash lights!
After about 6 phone calls to the owner, I gave up on trying to make them pay for repairs and had to sell the truck and camper to a friend that could go through and fix ALL of the stuff ALL AMERICAN TOWING BROKE.
I loved my truck and enjoyed the many fishing and camping trips I took.
Thats it in a nut shell... so, if ya brake down in Placer County,California please call Hall's towing, they are AAA and they stand behind the work they do.
Happy Trails, KT Cameron