Burger King - False Advertisement
Value Menu - Complaint
STOCKTON, CALIFORNIA -- On 02/28/2013 at approx 09:30 I went to the Burger King located in Stockton, Ca off of Arch Rd and went through the drive through and ordered two orders of the value chicken nuggets that are on the value menu advertised at $1.00 along with two value bacon burgers that are also advertised at $1.00 so when I got to the window to pay for my meal the clerk gave me a total of almost $6 and when I questioned my total I was told that those value prices were no longer valid and somebody must have forgot to change the menu.
I replied, "ok, well that's not my fault the items are advertised for that price so I'd like to pay that price so can I please speak to a manager?" and the girl at the window laughed at me and told the other girl baging the orders that I was complaining over a "couple of bucks" and wanted to speak to a manager and they both laughed, so the manager came to the window and proceeded to tell me that the prices are programmed into the computers and there's nothing she can do to overide the price and that they must have forgot to change the signs on the outside but the value prices have changed.
So I said, "So you guys are just falsely advertising prices then, right? Can I just have your name so I can follow up with a complaint because this is unheard of. All I'm asking for is to pay the price that you have the items listed for and she told me her name was Kanew, so I left without any food very dissatisfied.
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